DraftMeet
Refunds

Refund Policy

Last updated: October 27, 2026

1

Overview

At DraftMeet, we want you to be completely satisfied with our scheduling platform. We offer a permanent Free plan alongside paid Pro subscriptions ($9/month or $89/year) for professionals who need advanced capabilities like custom domains, webhooks, and analytics.

Payments for DraftMeet Pro subscriptions are processed securely by our payment partner, Dodo Payments. This Refund Policy explains our refund window, eligibility criteria, and step-by-step instructions for requesting a refund.

This policy applies to all paid DraftMeet Pro subscriptions. Core scheduling on our Free plan carries no charge and requires no billing information.
2

14-Day Refund Window

We offer a straightforward, 14-day, no-questions-asked refund window on all Pro plans (both monthly and annual billing cycles).

If you upgrade to Pro and decide within 14 calendar days of your payment that DraftMeet is not the right fit for your business or workflow, you are eligible for a full 100% refund of that payment.

  • Applies to initial subscriptions as well as annual renewal charges.
  • No interrogation or mandatory justification required — simply let us know within the 14-day window.
  • Requests made after 14 calendar days from the transaction date are generally non-refundable, but you may cancel anytime to stop future renewals.
3

How to Request a Refund

To request a refund, simply send an email to our support team:

  • Email: [email protected]
  • Subject line: Refund Request — [Your DraftMeet Email]
  • Body: Include the Google account email you use to sign in to DraftMeet, and your payment receipt or transaction ID from Dodo Payments (if available).
We recommend emailing from the same address associated with your DraftMeet account so we can locate your account and process your request without delay.
4

Where the Refund Goes

All refunds are credited back directly to the original payment method used during checkout.

Because payments are processed through Dodo Payments, DraftMeet never receives or stores your credit card number, bank account details, or CVV. Dodo Payments handles the transaction reversal securely back to your original card or payment provider.

5

Processing Time

Once we receive your refund request, our team will review and initiate the refund via Dodo Payments within 24–48 hours.

After Dodo Payments initiates the refund, the time required for funds to appear on your bank or credit card statement depends on your payment provider:

  • Card processing time: [CONFIRM: typically 5–10 business days depending on your bank and country].
  • International bank transfers or local payment methods may require additional processing days [CONFIRM].
If your refund has not appeared in your account after [CONFIRM: 10 business days] from our confirmation email, please check with your bank or card issuer, then reply to [email protected] for payment reference details.
6

Cancelling a Subscription

You may cancel your Pro subscription at any time directly through your DraftMeet dashboard or billing settings:

  • No penalty: There are no cancellation fees or penalties for ending a subscription.
  • Access through billing period: If you cancel after the 14-day refund window, your Pro features remain active until the end of your prepaid billing period (month or year).
  • Downgrade to Free: When your paid period ends, your account smoothly transitions to the Free plan. Your account, booking history, contacts, and existing links remain safe.
  • Feature changes on downgrade: On the Free plan, limits apply (up to 2 permanent pages, 1 custom question per link, and the Powered by DraftMeet badge is displayed). Advanced features like custom domains, webhooks, and analytics will be paused until you upgrade again.
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Contact Us

If you have questions regarding this policy, need assistance with your subscription, or want to check on a refund status, our team is here to help: